Global Cloud Based BPO Market 2015-2019

Over the years, enterprises worldwide have become increasingly dependent on technology and various software products to run their business and drive revenue growth. This trend is expected to intensify, and therefore the role of outsourcing the business processes to third party vendors has become vital and it directly contributes to the organization's agenda.

Cloud computing has powered many SMEs business with remote workforces to be competitive in the market. It has provided enterprises with an opportunity to work together without any geographical constraints. In addition, it has also helped many organization to strengthen their customer base through modern innovative infrastructure that aids them to perform business operations real-time without any bandwidth limitation and latency.

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Covered in this Report

This report covers market segmentation by services: HR, finance and accounting, payments, customer management, e-commerce, and others (such as advertising, supply management and industry operations) and by geography. In addition, it covers the information about the overview of cloud market and its deployment models and sub-segments: IaaS, PaaS and SaaS.  

  

Table Of Content

PART 01: Executive summary

 Highlights

PART 02: Scope of the report

 Market overview

 Top-vendor offerings

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PART 03: Market research methodology

 Research methodology

 Economic indicators

PART 04: Introduction

 Key market highlights

PART 05: Market landscape

 Market overview

 Market size and forecast

 Advantages of cloud-based BPO

 Global BPO market

 Global cloud computing market

 Five forces analysis

PART 06: Overview of cloud computing

 Overview

 Cloud service segmentation

PART 07: Market segmentation by services

 HR services market

 E-commerce services market

 Payment services market

 Customer management services market

 F&A services market

 Others services market

PART 08: Geographical segmentation

 Segmentation of global cloud-based BPO market by geography 2014

 Market segmentation by geography 2014-2019

PART 09: Market drivers

PART 10: Impact of drivers

PART 11: Market challenges

PART 12: Impact of drivers and challenges

PART 13: Market trends

PART 14: Vendor landscape

 Competitive scenario

 Key vendors

 Other prominent vendors

PART 15: Key vendor analysis

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